Q. Why use herbal remedies
instead of medical drugs?
A. Herbs are safer to use, non-addictive, have little to no
side effects, there is no poisoning of the body with chemicals
and toxins. They work slowly but the results last longer than
with chemical drugs. Herbal antibiotics do not create mutant
strains of bacteria. Also, they do not cost a fortune!
Q. What is your products
quality? Do they contain heavy metals, pesticides, herbicides,
or other harmful chemicals?
A. We sell only the most effective and highest quality products
available, from the best certified manufacturers. Some of our
products are produced in the USA, Canada and Japan, according
to the highest quality standards adopted in those countries.
Other products are imported from certified, (by the Canadian
or US health authorities) manufacturers in China, Hong Kong,
Taiwan and Singapore. All manufacturers and their products are
certified and meet quality requirements set by the US and Canadian
governments.
Q. Why do some herbal
products require 6 or more pills each time?
A. Herbs have a larger volume than chemical drugs – they
are not artificially concentrated. Herbal pills are usually
small - for easy swallowing and for faster absorption. For some
herbal pills 1 bottle is not enough. Please order the proper
amount of desired pills. Read the full description of the product
to determine the required quantity.
Q. How long does it
take to see positive results?
A. Some products work in a few days; others take 2 or 3 weeks.
For some health problems or in some severe cases, it may take
up to 2-3 months to see positive results. Generally, herbal
products work slowly but results are more sustained and last
longer than with chemical drugs. Please, read the description
of a particular product for the duration of treatment, to order
an appropriate quantity.
Q. Does the product
treat my particular condition?
A. Unfortunately we cannot give you medical advice. Please,
read the description of our products, ask your doctor or herbalist,
or use your own judgment to decide if the product is right for
you. Generally it is a good idea to try the product, “listen
to your body” and monitor positive changes. Herbal products
are safer than chemical drugs. However, if you experience negative
effects after taking a product or just feel that a product does
not work for you please, stop taking it. You may return unopened
packets to us for a refund. Please read our policies for details.
Q. Do you ship to my
country? I live outside of North America, how can I order?
A. Yes! We ship worldwide. However, if you live outside of North
America, you have to email us before ordering. Please, include
in your email: a) your country name, b) desired product(s) name(s)
c) product(s) quantity. We’ll respond to you with a shipping
quote and payment instructions.
US Military personnel - please order using your APO or other
military address. We'll be happy to serve you.
Q. Do you offer discounts
to health care professionals or on large orders?
A. Yes! Please email us with product names and quantities you
are interested in, for price and shipping quote. You’ll
get a discount on orders over $200. Also, we offer free shipping
on orders over $80 to the USA and Canada.
Q. Is it safe to pay
online?
A. Absolutely! We process your credit card information at the
highest level of encryption via SSL connection. When you go
to the credit card processing page, you will see a secure connection:
https:// (‘s’ means secure encrypted connection)
in your browser. Also you may look for the locked padlock image
in your browser on the credit card processing page.
When you pay thru PayPal you enjoy the same level of security
and your credit card information is hidden from us. Furthermore,
on PayPal you may pay with your credit card or use your checking
account. (Your checking account must be in a US bank and it
usually takes 4-6 business days to clear your payment).
Still concerned about paying on-line? You may call us during
business hours at : 360-283-5272 to place an order over the
phone.
In addition, you may pay by check or money order. Please read
the instructions below.
Q. I do not want to
use my credit card (I do not have a credit card), can I order
your products?
A. Yes! If you live in the USA or Canada, you may pay by check,
bank draft or money order.
Please use prices on our web site and add $6.95 for shipping
if your order is less than $80. Make your check/money order
payable to CuringHerbs.com. Please send us a clearly printed
list of products and quantities, your name and shipping address,
and your check/money order. We accept checks and money orders
from the USA or Canada only. For overseas orders please see
“Do you ship to my country?” question above.
Q. I can’t order
on your web site, something is wrong with it.
A. Our web site works fine. Our shopping cart software requires
that your browser allows “scripts” and “cookies”.
Please change your browser options (usually they are in the
“Tools” menu).
Also, you may call us during business hours at 360-283-5272
to order by phone or order by mail (read the instructions above).
Q. How long will it
take to get my order?
A. We ship your order on the same or next business day from
our warehouses in the USA or Canada. Usually it takes 4-6 business
days to be delivered anywhere in continental North America (some
orders may take up to 10 business days). Overseas delivery usually
takes up to 10 business days. If you need to get your order
faster, please contact us with your address, product names and
quantities for a quote on additional shipping fees.
Q. I emailed you but
never got an answer. I did not get any confirmation of my order
and shipment.
A. We respond to all emails as quickly as possible. Our customers
get an order confirmation email immediately after placing an
order. We send a shipping confirmation email after we ship the
order (usually the next business day). Please make sure you
entered your email correctly. A common reason for - no email
from us - is that it was filtered by email spam filters. Please,
check your "Bulk" or "Spam" folder. Then,
add our e-mail to your e-mail address book or "white list",
otherwise our shipment confirmation e-mail may be filtered into
the "Bulk" or "Spam" folder.
Still have questions? Please contact us.
